Delivery information
All our orders are sent out via Royal Mail’s Tracked 48 hours service.
It is their aim to deliver items within 2-3 working days from collection, however, it is important to note this is not a guarantee.
Royal Mail will take a photo of the parcel in its delivered location. This photo will be made available to view on the Royal Mail Track and Trace website.
To track your order, using your tracking number provided visit the Royal Mail tracking website here.
More information on Royal Mail’s Tracked 48 hours service can be found here.
For orders outside of the UK, we used International Tracked 3-7 days.
- Europe delivery aim: 3-5 working days1
- Worldwide delivery aim: 5-7 working days
- Fully tracked to delivery point
Dispatch Time
It is important to us that you receive your orders quickly and our team endeavour to dispatch your order within 1-2 working days wherever possible.
When dealing with seasonal products, please note we can get extremely busy and this is not always possible.
We can only dispatch orders when Royal Mail collect them from our warehouse during the working week (Monday – Friday).
Holidays such as Good Friday, Easter Monday, Christmas Day, Boxing Day, New Year’s Day and all other bank holidays may affect delivery times, as can adverse weather conditions should these occur.
For further information on our delivery options and dispatch times, please contact the team via in**@***********co.uk
Alternatively, you can visit our Orders and Returns page for more information on your options.
